Why Was I placed on MATCH / TMF list and Is there a Way to be Removed from MATCH / TMF List?

June 1, 2019


Why Was I placed on MATCH / TMF list and Is there a Way to be Removed from MATCH / TMF List?

 When a merchant is placed on MATCH they are sent a formal letter with a corresponding reason code and here is a list of the reason codes and what they actually mean:


Code Reason Explanation
01 Account Data Compromise An occurrence that results, directly or indirectly, in unauthorized access or disclosure of Account data.
02 Common Points of Purchase Account data is stolen at the merchant and then used for fraudulent purchases at other merchant locations.
03 Laundering The merchant has processed transactions that did not involve the sale of goods and services between the merchant and a bona fide cardholder.
04 Excessive Chargebacks The merchant has exceeded pre-determined chargeback thresholds.


05 Excessive Fraud The merchant’s fraud-to-sales dollar volume ratio was 8% or greater in a calendar month, and the Merchant effected 10 or more fraudulent Transactions totalling 5,000 US dollars or more in that calendar month.
07 Fraud Conviction There has been a criminal fraud conviction of a principal owner or partner from one of the merchant owners.
08 Mastercard Questionable Merchant Audit Program The merchant was determined to be a “Questionable Merchant’ based on Mastercard’s Questionable Merchant Audit Program.
09 Bankruptcy/Liquidation/Insolvency The merchant was unable or is likely to become unable to discharge its financial obligations.
10 Violation of Standards The merchant was in violation of the card network’s regulations.
11 Merchant Collusion The merchant participated in fraudulent collusive activity.
12 PCI-DSS Non-compliance The merchant has failed to comply with Payment Card Industry (PCI) Data Security Standard requirements.
13 Illegal Transactions The merchant was engaged in illegal transactions.
14 Identity Theft The acquirer has reason to believe that the identity of the listed merchant or its principal owner/s was unlawfully assumed for the purpose of unlawfully entering into a merchant agreement.

For merchants who have ended up on the MATCH list for the reason of PCI-DSS non-compliance, becoming compliant is the straight-forward solution to enabling a MATCH removal

 Excluding PCI-DSS compliance, the only ways to be removed from the MATCH list are to try and resolve the issue with the acquirer that placed you on the list, or, wait five years, at which point the record will expire and will automatically be removed by Mastercard.

If you have been placed on the MATCH list contact T1 Payments today we can help.

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